1. Introduction and Scope
This Privacy Policy explains how 6 DIMENSIONS Inc. ("6 DIMENSIONS", "we", "us", or "our") collects, uses, discloses, stores, and protects personal information when you visit https://6d.ca, submit a form, communicate with us, purchase a product or service, access a client or learning portal, register for an event, subscribe to communications, or otherwise interact with websites, landing pages, digital products, consulting, training, software-enabled services, or other offerings operated by or on behalf of 6 DIMENSIONS Inc.
This Policy is intended to apply to personal information under our control. Certain services may also be subject to product-specific privacy notices, contractual terms, or the privacy policies of third-party platforms used to deliver those services.
Back to top ↑2. What We Mean by Personal Information
Personal information is information about an identifiable individual or information that can reasonably be linked to an identifiable individual. Depending on the circumstances, this may include contact details, account information, transaction data, online identifiers, communications, and information submitted through forms or service interactions.
Information that has been aggregated or de-identified so that it cannot reasonably identify an individual is generally not treated as personal information under this Policy.
Back to top ↑3. Information We May Collect
We may collect information you provide directly, including your name, email address, telephone number, company name, job title, billing information, shipping or mailing information where applicable, account credentials, survey responses, support requests, consultation information, form submissions, event registrations, and communications with us.
When you purchase a product or service, we may receive transaction details such as the product purchased, amount paid, payment status, invoice information, refund status, and limited payment-related information supplied by our payment processor. We generally do not receive or store full payment-card numbers.
We may also collect technical and usage information automatically, such as IP address, browser type, device type, operating system, referring pages, pages viewed, links clicked, approximate geographic region derived from IP address, session information, cookie identifiers, and other analytics or diagnostic information.
Back to top ↑4. How We Collect Information
We may collect personal information directly from you through website forms, checkout pages, account registration, email, telephone, online meetings, surveys, applications, course portals, customer support, events, webinars, downloads, and other interactions.
We may also receive information from service providers and platforms that support our operations, such as payment processors, customer relationship management systems, email and messaging platforms, analytics providers, advertising platforms, scheduling systems, video hosting platforms, learning-management systems, social-media platforms, and integration or automation providers.
Where permitted by law, we may receive publicly available business information or information provided by a referral source, business partner, or organization with which you are associated.
Back to top ↑5. Purposes for Which We Use Personal Information
We may use personal information to provide and administer products and services; process purchases and refunds; create and manage accounts; deliver digital products and course access; respond to enquiries; provide customer support; schedule meetings; manage consulting or training engagements; communicate service information; personalize the user experience; maintain business records; and enforce applicable agreements.
We may also use information to improve our websites, products, marketing, sales processes, and customer experience; conduct analytics and reporting; measure advertising and campaign performance; detect fraud or misuse; maintain security; troubleshoot technical issues; comply with legal obligations; establish, exercise, or defend legal rights; and protect our business, customers, and systems.
With appropriate consent or other lawful authority, we may use contact information to send newsletters, product information, event invitations, educational content, promotions, or other marketing communications.
Back to top ↑6. Consent and Other Lawful Bases
Where consent is required, we seek consent appropriate to the sensitivity of the information and the circumstances of collection. Consent may be express or implied where permitted by law.
You may withdraw consent to future collection, use, or disclosure of personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawal of consent may affect our ability to provide certain products, services, account features, or communications.
In some circumstances, applicable law may permit or require us to collect, use, retain, or disclose personal information without consent, including for fraud prevention, legal proceedings, regulatory requirements, debt collection, investigations, emergencies, or other legally authorized purposes.
Back to top ↑7. Payments and Stripe
Payments may be processed by Stripe or another payment processor identified at checkout. Payment information submitted through a Stripe-powered checkout is processed in accordance with Stripe's own terms and privacy practices.
We may receive limited information from Stripe that is necessary to administer an order, such as customer details, transaction identifiers, payment status, charge information, invoice information, dispute status, refund information, and limited payment-method details. We do not control Stripe's independent collection, storage, security, or use of information within Stripe's systems.
If a refund is approved, we may initiate it through Stripe. Information connected with the refund may be processed and retained by Stripe, card networks, banks, or other financial institutions according to their own requirements.
Back to top ↑8. Cookies and Similar Technologies
Our websites and service providers may use cookies, pixels, tags, local storage, session technologies, and similar tools to operate websites, remember preferences, support security, understand site usage, measure performance, attribute conversions, and support advertising or remarketing.
Some cookies are necessary for website or account functionality. Other technologies may be used for analytics, advertising, or personalization and may require consent depending on your location and applicable law.
You can control cookies through your browser settings and, where provided, through our cookie-consent tools. Disabling certain cookies may affect website functionality or your ability to use some features.
Back to top ↑9. Analytics, Advertising, and Marketing Technology
We may use analytics and advertising services to understand how visitors interact with our websites, evaluate marketing performance, measure conversions, build audiences, and improve campaigns. These providers may receive device identifiers, cookie information, IP-derived information, page activity, and conversion events.
Depending on the service and your consent choices, advertising platforms may use information for measurement, audience creation, personalization, or remarketing. Their use of information is governed by their own privacy policies and settings.
We do not represent that every third-party advertising or analytics provider processes information in Canada. Data may be processed in other jurisdictions where the provider operates.
Back to top ↑10. Email, SMS, and Other Communications
If you subscribe to marketing communications, request information, register for an event, purchase a product, or otherwise provide contact details, we may send communications that are permitted by applicable law.
Marketing emails will include an unsubscribe mechanism where required. You may also contact us to request removal from marketing communications. Transactional, account, security, billing, service, or legally required messages may still be sent where necessary.
If SMS or other electronic messaging is offered, consent requirements, message frequency, and opt-out instructions may be presented at the point of collection or within the applicable communication flow.
Back to top ↑11. Customer Relationship Management and Automation
We may use customer relationship management systems, marketing automation, workflow tools, scheduling platforms, and communication systems to organize enquiries, customer records, purchase history, service interactions, tasks, preferences, and follow-up activity.
Automated workflows may be used to send confirmations, reminders, onboarding information, educational content, support messages, follow-up communications, or marketing messages where permitted. Automation may also be used to route enquiries, assign tasks, update records, or support internal business processes.
We remain responsible for personal information under our control even when service providers process that information on our behalf, subject to applicable law and contractual arrangements.
Back to top ↑12. Artificial Intelligence and AI-Assisted Tools
We may use artificial intelligence, machine-learning, transcription, content-generation, summarization, analytics, or automation tools to support business operations, customer service, marketing, sales, training, administration, research, or internal productivity.
Where personal information is processed through an AI-enabled third-party service, the provider may process that information according to its contractual terms and privacy practices. We seek to limit unnecessary disclosure of personal information and may use de-identified, summarized, or minimized information where practical.
You should not submit highly sensitive personal information through general enquiry forms, course discussions, support channels, templates, or AI-enabled features unless it is necessary and you are authorized to provide it.
Back to top ↑14. Service Providers and International Processing
Some service providers may store or process information outside Ontario or outside Canada. As a result, personal information may be subject to the laws of the jurisdiction in which it is processed and may be accessible to courts, law-enforcement authorities, or regulators in that jurisdiction.
We use service providers for operational purposes and may use contractual, administrative, and technical measures that are appropriate to the nature of the information and the service being provided.
The location of a particular service provider may change over time. You may contact us if you have questions about how a particular service involves cross-border processing.
Back to top ↑15. Sale of Personal Information
6 DIMENSIONS Inc. does not sell personal information in the ordinary meaning of selling customer information to data brokers for monetary payment.
Certain privacy laws may define "sale", "sharing", or targeted advertising more broadly than ordinary commercial usage. Where such laws apply, we will provide any notices, consent mechanisms, or opt-out rights that are legally required.
Back to top ↑16. Business Clients and Information About Their Customers
In some consulting, CRM, marketing, technology, implementation, or business-support engagements, a business client may provide us with information relating to its own leads, customers, employees, users, or contacts. In those circumstances, the business client may be the organization responsible for deciding why and how that information is collected and used, while we may act as a service provider or processor.
Business clients are responsible for ensuring they have the necessary authority, notices, and consents to provide personal information to us and to instruct us to process it. Product-specific agreements may contain additional privacy, confidentiality, or data-processing provisions.
Back to top ↑17. Digital Products, Courses, and Membership Areas
When you purchase or access an online course, ebook, audiobook, template, swipe file, resource library, membership, or other digital product, we may process account information, purchase history, access records, course progress, login activity, support communications, quiz or survey responses, and other information necessary to deliver and administer the product.
Where community, commenting, discussion, or group features are available, information you choose to post may be visible to other authorized users. Do not post confidential, sensitive, or third-party personal information in community areas unless you have the right to do so.
Back to top ↑18. Video, Webinars, Meetings, and Recordings
Online or in-person meetings, webinars, workshops, training sessions, or support interactions may be recorded where appropriate. Where required, participants will be informed of recording or provided an opportunity to avoid participation in the recorded portion.
Recordings may contain names, voices, images, questions, comments, screen content, or other information shared during the session. We may use recordings for service delivery, internal documentation, training, quality assurance, educational content, or promotional purposes where we have appropriate consent or another lawful basis.
Back to top ↑19. Social Media and Third-Party Websites
Our websites may link to social-media platforms, external websites, embedded content, third-party tools, or services that we do not control. Your interaction with those services is governed by the privacy policies and terms of the third party.
If you interact with us through a social-media platform, we may receive information that the platform makes available to us, such as your public profile information, messages, comments, reactions, or advertising-related data.
Back to top ↑20. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, to provide products and services, maintain business and transaction records, comply with tax and accounting obligations, administer warranties or refund policies, resolve disputes, enforce agreements, prevent fraud, and satisfy legal or regulatory requirements.
Retention periods vary depending on the nature of the information, the relationship with you, applicable legal requirements, the sensitivity of the information, and operational needs. When information is no longer required, we may delete, destroy, anonymize, or de-identify it in accordance with our practices and applicable law.
Back to top ↑21. Information Security
We use administrative, technical, and physical safeguards that are intended to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction. Safeguards may include access controls, authentication, secure service providers, encryption where appropriate, backups, monitoring, staff or contractor controls, and security procedures.
No website, network, storage system, or transmission method is completely secure. We cannot guarantee absolute security, and you are responsible for using reasonable security measures for your own devices, passwords, accounts, and communications.
Back to top ↑22. Security Incidents and Breach Response
If we become aware of a security incident involving personal information under our control, we may investigate, contain, remediate, document, and notify affected individuals, regulators, service providers, or other parties where required by applicable law or reasonably appropriate in the circumstances.
We may retain records relating to security incidents and breach assessments as required by law or for security and risk-management purposes.
Back to top ↑23. Access and Correction
Subject to applicable law and permitted exceptions, you may request access to personal information we hold about you and request correction of information that is inaccurate or incomplete.
We may need to verify your identity before responding. Certain information may be withheld where disclosure would reveal personal information about another individual, confidential commercial information, privileged material, security information, or information that applicable law permits or requires us to withhold.
If we cannot provide access or make a requested correction, we may explain the reason where required by law.
Back to top ↑24. Withdrawal of Consent and Deletion Requests
Where processing is based on consent, you may withdraw consent for future use or disclosure, subject to legal or contractual restrictions. You may also request deletion of personal information in circumstances where applicable law provides that right.
We may retain information that is necessary to complete transactions, comply with legal obligations, maintain accounting or tax records, establish or defend legal claims, prevent fraud or abuse, maintain suppression lists, or otherwise satisfy lawful retention requirements.
Back to top ↑25. Marketing Preferences
You may unsubscribe from promotional email by using the unsubscribe link included in the message. Where SMS marketing is used, you may follow the opt-out instructions provided in the message.
An unsubscribe request may take a reasonable period to process. We may retain limited information necessary to ensure that your marketing preference is respected. Unsubscribing from marketing does not necessarily stop transactional, account, billing, security, product-access, or service communications.
Back to top ↑26. Children's Privacy
Our websites and commercial Digital Products are generally intended for adults and business users and are not designed for children to purchase or use independently.
We do not knowingly seek to collect personal information from children below the age at which they can legally provide consent in their jurisdiction without appropriate parental or guardian involvement. If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.
Back to top ↑27. Privacy Rights in Other Jurisdictions
Individuals in certain jurisdictions may have additional privacy rights, which may include rights relating to access, correction, deletion, portability, restriction, objection, targeted advertising, automated decision-making, or consent.
Where an applicable privacy law grants you rights that cannot be waived, we will address valid requests in accordance with that law. We may request information necessary to verify identity, residency, authority, or the scope of a request.
Back to top ↑28. Automated Decision-Making and Profiling
We may use automation to prioritize enquiries, organize records, segment communications, suggest follow-up activity, personalize marketing, or support internal decision-making. Unless otherwise disclosed, we do not intend to make decisions that produce significant legal effects about an individual solely through automated processing without appropriate human involvement where required by law.
Where applicable law creates specific rights concerning automated decision-making or profiling, we will provide required disclosures or respond to valid requests as required.
Back to top ↑29. Do Not Track and Browser Signals
Some browsers and devices provide "Do Not Track" or other privacy signals. Because there is not a single universally applicable standard for all such signals, our websites may not respond to every browser-based preference in the same manner.
Where applicable law requires recognition of a particular opt-out preference signal, we will take reasonable steps to honour that requirement for the relevant processing activity.
Back to top ↑30. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, business practices, or privacy procedures. The updated version will be posted on https://6d.ca/privacy-policy/">https://6d.ca/privacy-policy/ with a revised "Last Updated" date.
Where required by law, we may provide additional notice or obtain consent for material changes that affect how personal information is handled.
Back to top ↑31. Questions, Complaints, and Privacy Requests
Questions, complaints, access requests, correction requests, consent withdrawals, or other privacy enquiries may be directed to 6 DIMENSIONS Inc. using the contact information published on https://6d.ca.
Please include enough information for us to understand and respond to your request. We may verify your identity before disclosing personal information or implementing certain requests.
If you are not satisfied with our response, you may have the right to contact an applicable privacy regulator or government authority, depending on your jurisdiction.
Back to top ↑32. Privacy Officer and Contact Information
Privacy matters for 6 DIMENSIONS Inc. may be directed to our Privacy Officer through the contact information published on https://6d.ca.
6 DIMENSIONS Inc.
Website: https://6d.ca
Privacy Policy: https://6d.ca/privacy-policy/">https://6d.ca/privacy-policy/
Jurisdiction: Ontario, Canada